Frequently Asked Questions

FAQ

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you seebefore confirming your order.
Below is a detailed list of our shipping rates.

U.S. shipping rates
1 item $3.45
2 items $3.95
3 items $4.45
4 items $4.95
5 items $5.45
6-10 items $5.95
11-15 items $7.95
16-20 items $9.95
21-25 items $11.95
26-30 items $13.95
31-40 items $15.95
41-50 items $17.95
For more than 50 items, please email Customer Service.

Canadian shipping rates
1 item $5.45
2 items $5.95
3 items $6.45
4 items $6.95
5 items $7.45
6-10 items $7.95
11-15 items $9.95
16-20 items $11.95
21-25 items $13.95
26-30 items $15.95
31-40 items $17.95
41-50 items $19.95
For more than 50 items, please email Customer Service.

International shipping rates
1 item $7.45
2 items $7.95
3 items $8.45
4 items $8.95
5 items $9.45
6-10 items $9.95
11-15 items $11.95
16-20 items $13.95
21-25 items $15.95
26-30 items $17.95
31-40 items $23.95
41-50 items $27.95
For more than 50 items, please email Customer Service.

Q: Do you offer overnight shipping?
A: Yes we do. Please email Customer Service for overnight shipping costs and information.

Q: Do you have more photos than what is listed in your store?
A: Yes we do. If you can't find a particular photo, please email Customer Service and we'll check our complete inventory.

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